Refunds and Exchanges

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Thank you for shopping with us! Please be aware that all sales are final. We do not accept returns or exchanges once a transaction is complete and the merchandise has left the store. However, prior to any sale, Prestigia staff will always provide top notch service, answering any and all questions and reviewing items thoroughly prior to sale. Our team is happy to help you make an informed decision. Occasional exceptions occur on a case-by-case basis.

In the rare event that you receive a defective product, please contact us immediately. Many electronic devices are from top brands that offer manufacturer warranties. Please speak with a store associate for specific warranty information and instructions on how to contact the manufacturer directly.

We will assist you with warranty claims and provide the necessary documentation when applicable. If you have any questions about our products or this policy, please don't hesitate to reach out to us at (786) 332-4913 or visit us in store.

We appreciate your understanding and support. It is our pleasure to serve you!